OneTapp connects to your WhatsApp Business number, understands your products or services, and allows customers to ask questions, place orders, make bookings, and even pay — all inside one chat. Our AI handles most conversations automatically, freeing you up to focus on your business.
Basic setup takes about 30 minutes. If your WhatsApp number requires approval before going live, Meta’s review process may take 1–2 business days. We guide you through everything.
No. OneTapp is built for business owners, not developers. The setup is guided step-by-step.
You’ll need a WhatsApp Business number and API access. OneTapp guides you through the connection process during onboarding.
In many cases, yes. Your business number stays yours. Customers continue messaging your usual number while OneTapp automates conversations behind the scenes.
Your free trial gives you full access to the platform. Your paid subscription begins only if you do not cancel before the trial ends. You can cancel anytime during the trial with no charge.
We offer monthly subscription plans tailored to different business sizes and needs. Higher-tier plans include advanced AI customization, additional users, and priority support. Full details are available on our pricing page.
No. There are no setup fees — only your monthly subscription.
OneTapp integrates with leading regional payment providers to enable secure online payments. Available gateways are confirmed during onboarding based on your location.
No. You can start with cash or manual confirmation and enable online payments anytime.
You can define rules for when a conversation should be handed over to a human. You’ll be notified instantly and can jump into the chat at any time.
Pro and Enterprise plans offer integrations with popular CRM, e-commerce, and marketing platforms to streamline workflows and sync customer data.
Yes. Your AI assistant adapts based on real conversations and patterns to improve accuracy and responses.
All plans include WhatsApp and email support. Pro and Enterprise plans receive priority support and a dedicated account manager.
Yes. Every customer receives guided onboarding. Enterprise plans can include full team training.
Yes. Customer data is stored in secure cloud infrastructure with encryption and strict access controls.
You do. OneTapp acts only as a processor for your data and does not sell or share customer information with third parties.